Answers to common questions about Maintoro. Can’t find what you need? Email us — we respond to every message.
Maintoro is a cloud-based CMMS (Computerized Maintenance Management System). It helps maintenance teams track work orders, schedule preventive maintenance, manage assets and equipment, and monitor spare parts inventory — from a single platform on web and mobile.
The free plan includes 2 users, 50 assets, 100 work orders per month, and 5 preventive maintenance plans. It is free forever — not a time-limited trial. No credit card is required to sign up.
Most teams are fully set up in under 2 hours. You can import your asset list via CSV, create your first PM schedules, and invite your technicians in one session. No professional services or IT support is needed.
Yes. Maintoro supports CSV import for assets. If you are switching from another CMMS (MaintainX, Limble, UpKeep, Fiix, eMaint) or from spreadsheets, export your asset list and import it directly. Contact hello@maintoro.com for migration assistance.
When you reach 2 users, 50 assets, or 100 work orders in a month, Maintoro will notify you and offer an upgrade to the Starter plan ($15/user/month). Your existing data is always accessible and you can upgrade at any time.
Yes. Maintoro has a mobile app for iOS and Android. Technicians can create and update work orders, complete PM checklists, and scan QR codes on equipment — all from their smartphone without needing a desktop.
Create a recurring PM schedule linked to a specific asset. Set the interval (every 30 days, every 250 operating hours, etc.) and add a checklist of tasks. Maintoro sends automatic reminders when PM is due. Technicians complete the checklist on mobile and the completion is logged with a timestamp.
Yes. Maintoro Pro ($39/user/month) supports multi-site — manage assets, work orders, and maintenance records across multiple buildings or properties from one account.
Yes. Every work order and PM completion is logged with the date, time, technician name, and completion notes. The full audit log is exportable to CSV for insurance inspections, ISO 9001 audits, HACCP reviews, or any other compliance requirement.
Starter ($15/user/month) includes unlimited work orders, unlimited PM schedules, unlimited assets, QR codes, and basic reports. Pro ($39/user/month) adds parts and inventory management, multi-site support, advanced reports, and API access.
No. Monthly billing requires no contract — cancel at any time. Annual billing saves 20% and is also cancellable; unused months are refunded.
Email hello@maintoro.com — we respond to every message. There is no ticket queue or support chatbot. Pro and Enterprise customers receive priority response.
Email us directly — no ticket queues, no bots. We respond to every message.